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CRVS process mapping

What is a process map?

A process map is a static snapshot, a foundational graphical representation that gives an end-to-end description of the activities, stakeholders and requirements of a process. Going back to the example in CRVS governance and architecture, we described the process of how notification of a death that occurred in a health facility is transmitted through the system to end up in the vital statistics of the country (see diagram below).


However, systems are not as simple as this description. Each box in this diagram includes many activities and requirements that are essential to produce complete vital statistics. A process map will provide enough detail to identify where the problems are and to design interventions to address them. A process map describing the same process can be seen in the diagram below.


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