top-logo
Contact
Join
Login

Learn how to use the Learning Centre

Move your way through the CRVS system or simply click on a topic to dive into a specific subject.

An account lets you:

  • Save resources from our Library
  • Track your progress through the Learning Centre
  • Sign-up for our free newsletter

CRVS process mapping

What is a process map?

A process map is a static snapshot, a foundational graphical representation that gives an end-to-end description of the activities, stakeholders and requirements of a process. Going back to the example in CRVS governance and architecture, we described the process of how notification of a death that occurred in a health facility is transmitted through the system to end up in the vital statistics of the country (see diagram below).

download

However, systems are not as simple as this description. Each box in this diagram includes many activities and requirements that are essential to produce complete vital statistics. A process map will provide enough detail to identify where the problems are and to design interventions to address them. A process map describing the same process can be seen in the diagram below.

download

© University of Melbourne 2018   For more information on copyright visit our website terms