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CRVS process mapping

CRVS process mapping

Civil registration and vital statistics (CRVS) systems are complex adaptive systems. Even though all CRVS systems have the same output objectives (production of timely and reliable vital statistics, provision of legal documents, and so on) each country’s system has moved along different paths with differing approaches to governance and policies, and differing accountability to multiple ministries such as justice, security, local government and health.

Understanding this complexity is essential to finding solutions to solving some of the structural problems in CRVS systems in low- and middle-income countries. Process mapping is a tool that gives us the opportunity to look at CRVS systems as a whole. It provides a graphical representation of the end-to-end processes in a CRVS system, including all activities across different stakeholders in the system.

This section covers the following topics:

  • Why does complexity matter when finding solutions to problems in CRVS systems?
  • What is a CRVS process? Which are the core processes of CRVS systems?
  • What is process mapping and its application to CRVS systems?
  • How do we implement process mapping for CRVS?
How enterprise architecture has improved CRVS in Bangladesh

Anir Chowdhury, Policy Advisor for the Access to Information Programme (a2i) at the Prime Minister's Office in Bangladesh, and National Advisor to the CRVS Steering Committee, Cabinet Division explains how the country improved registration through enterprise architecture.

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