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CRVS tools

CRVS performance metrics data collection tool

Introduction


Having a strong monitoring system is essential for any program to function. CRVS systems are complex adaptive systems and as such they perform hundreds of activities every day to register vital events, to provide legal documents to citizens and to produce vital statistics. To monitor CRVS systems we need to understand their complexity and identify appropriate metrics that can be used routinely to assess their performance.

Process mapping has been shown to be an extremely useful methodology to capture this complexity in a simple diagram (process map). It showed the potential to generate discussions about the CRVS system as a whole; and to bring stakeholders together to share ideas and to negotiate solutions to improve the performance of their CRVS system.

Currently, most D4H countries have covered the first phase of their CRVS system analysis. Each country developed a visual description of their core CRVS processes using business process maps and partially captured information flows within those processes. The next step in the Enterprise Architecture (EA) business process improvement (BPI) methodology would be to analyse the current CRVS processes and find ways to improve them.

The basic elements in a monitoring system are:

  • Indicators used to assess the performance of the system and the corresponding data sources to calculate them;
  • Data collection tools; and
  • Data analysis, dissemination and use approaches.

This document addresses the first element by presenting a clear description of the generic indicators that could be used as metrics to assess CRVS process performance. It also describes the data required, the method of measurement or potential approximations as well as the data sources and alternative if these sources are not available.


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CRVS performance metrics: Assessing the performance of CRVS systems

This CRVS technical outcome series paper describes the CRVS performance assessment toolkit that has been developed as part of the Bloomberg Philanthropies Data for Health (D4H) Initiative by the Swiss Tropical and Public Health Institute and funded by the University of Melbourne.

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CRVS perf metrics tool
CRVS performance metrics: Data collection tool

Having a strong monitoring system is essential for any program to function. CRVS systems are complex adaptive systems and as such they perform hundreds of activities every day to register vital events, to provide legal documents to citizens and to produce vital statistics. To monitor CRVS systems we need to understand their complexity and identify appropriate metrics that can be used routinely to assess their performance.The purpose of this data collection tool is to facilitate the process of data collection in a consolidated and systematic way. The tool consists of 18 worksheets in a single Excel file (.xls). It is formulated specifically to calculate and visualise the performance indicators at each health system level. This tool can be customised to the country’s context and users can decide the level of detail they want to obtain. Depending on the data available, it is possible to input performance data from a sample or from a whole national information system.

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CRVS performance metrics: Indicator guideline

This document presents a clear description of the generic indicators that could be used as metrics to assess CRVS process performance. It also describes the data required, the method of measurement or potential approximations as well as the data sources and alternative if these sources are not available.

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149_User guide
CRVS performance metrics: User guide

This user guide provides program planners and managers with instructions for using the accompanying data collection tool and the CRVS performance dashboard template.

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